Delivery & Order Tracking
We offer free delivery as standard on all orders over £30 to be delivered within the UK. Also during checkout, you will have the option to upgrade to our Next Day service for an additional fee.
All delivery costs will be confirmed at checkout and before you make payment.
Customs and Duties Information
Due to new rules, taxes and duties may apply at customs entry for ‘EU’ (European Union) and ‘RoW’ (Rest of World). This is the customer's responsibility and not payable by Aliment Ltd.
Delivery to UK, Northern Ireland, Channel Islands & Highlands
Orders placed before 12 pm (UK time) will be dispatched the same day, Monday to Friday (excluding bank holidays). Orders placed after 12 pm will be dispatched the next working day.
Standard Delivery to UK Mainland, Northern Ireland, Channel Islands & Highlands
| Order Value | Time | Service | Tracking | Cost |
|---|---|---|---|---|
| Less Than £30 | 2 to 10 working days | Royal Mail 2nd Class | Tracked | £2.99 |
| Over £30 | 2 to 10 working days | Royal Mail 2nd Class | Tracked | FREE |
Express Delivery to UK Mainland, Northern Ireland, Channel Islands & Highlands
| Type | Time | Service | Tracking | Cost |
|---|---|---|---|---|
| All UK Orders Express | If ordered by 12:00 PM (UK time) Monday to Thursday | Express Delivery 1-2 Days (UK), Tracked & Signed | 2 Hour allocated delivery - mobile phone number/email must be provided | £5.99 |
| All orders to Northern Ireland Express | 2 to 3 working days | Northern Ireland Express, Tracked & Signed | 2 Hour allocated delivery - mobile phone number/email must be provided | £14.95 |
| All orders to Channel Islands & Highlands Express | 2 to 3 working days | Channel Islands & Highlands Express, Tracked & Signed | 2 Hour allocated delivery - mobile phone number/email must be provided | £18.95 |
Delivery to Eire (Ireland)
| Order Value | Time | Service | Tracking | Cost |
|---|---|---|---|---|
| Up To £50 | 4 to 21 working days | Royal Mail International Standard | No tracking | £7.99 |
| Over £50 | 3 to 5 working days | Courier Delivery, Tracked & Signed | 2 Hour allocated delivery - mobile phone number/email must be provided | £14.95 |
Order Tracking
Once full payment has been received we will dispatch your order and send you a confirmation email which will contain details on how to track your order (if available, see above).
In some cases, tracking information may not be immediately available for you to view. This is due to the time it takes for our couriers to load your delivery information on their systems. If this is the case, please allow 12 hours and then try again.